If a class, session, programme or any part of this website fell short, use this form. A real person reads every complaint and replies within 14 days.
The more detail you give, the faster we can put it right. Fields marked with * are required.
If you are a consumer in Portugal, you can also use the official electronic complaints book at livroreclamacoes.pt. Consumers in the EU can also use the European Commission's online dispute resolution platform.
Thank you for telling us. We will reply by email within 14 days. If you need to add anything, write to us through the contact page and mention your name and the date.